Return Policy

• Inspect your product upon delivery. Notify delivery personnel immediately if any issues are found.
• You can exchange the wrong product if it is unused and the manufacturing seal is intact.
• If there is a delivery failure, we will provide a full refund promptly.
• Contact customer support for more information at +8801928697593.
• To exchange a product, it must be unused with the manufacturing seal intact and subject to product availability.
• You are responsible for the exchange delivery charge.

Refund Policy

• In case of a delivery failure, we will refund your payment.
• If canceling an order, you may be charged a delivery fee and must return the product in its original condition and packaging.
• Refunds for advance payments will be processed promptly.

Exchange Policy

• The product must be in original, unused condition with the manufacturing seal intact.
• Check with customer service for product availability.
• You are responsible for the exchange delivery charge.

Order Cancellation Policy

• Orders can only be canceled before shipment.
• Contact customer service at +8801928697593 to cancel.
• A full refund will be issued if the order has not been shipped.
• Once shipped, you cannot cancel. However, you can refuse delivery, and a refund minus shipping costs will be issued upon return.

We reserve the right to cancel orders for any reason. If an order is canceled, a full refund will be issued. PetCorner can refuse returns or exchanges that do not meet policy conditions.